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If you cancel your appointment within 48 hours of the appointment start time, you will be refunded in full, otherwise you will be liable for the full cost of the appointment. If you reschedule your appointment within 24 hours of the appointment start time, you will retain your appointment and will pay as normal at the new scheduled time. If you cancel your appointment within 24 hours, you will be liable for the full cost of the appointment.
If it is your first time booking a hair colour session with us, we will ask you to book a consultation first. This consultation is necessary in order to do a patch test at least 48 hours before your colour appointment.
We collect personal details such as your name and phone number only for our records and it will not be used for any purpose outside of your appointments. We do use social media channels for marketing and advertising, so please let us know if you do not want your photograph taken or posted on social media.
Please click here to view our FAQ page.